Front Desk & Scheduling
Patient calls, appointment booking, and reminders — handled by a healthcare-trained virtual receptionist.
Virtual Staffing Built for Healthcare
Healthcare virtual assistants that scale your practice — without burning out your team
Mediva places HIPAA-trained, healthcare-trained virtual assistants with healthcare and wellness practices across the United States — so your team can focus on patients, not paperwork.
✓ HIPAA-trained training
✓ 70%+ savings vs. local hires
✓ Replace anytime guarantee
Trusted across healthcare & wellness
Mental Health
Med Spa & Aesthetics
Dental
Chiropractic
Private Practice
Physical Therapy
What We Do
Healthcare-trained VAs for every part of your practice.
From front-desk to billing to EHR support — your VA plugs into your systems and runs your back office.
Medical Billing & Insurance
Claims, eligibility verification, and revenue cycle support so your practice collects what it has earned — faster.
EHR & Charting Support
Trained on Jane, SimplePractice, athenahealth, eClinicalWorks, Dentrix, ChiroTouch, and more.
Why Mediva
Healthcare-first staffing. Not a generic VA agency.
Generalist VA agencies don't understand HIPAA, EHRs, or what a packed clinic schedule actually looks like. We do — and we built our entire onboarding around it.
1
HIPAA-trained from day one
Every VA completes HIPAA, EHR, and clinical workflow training before placement. BAAs available on request.
2
Dedicated, not pooled
One VA matched to your practice, working in your time zone — not a rotating call-center pool.
3
70%+ cost savings
Versus the fully-loaded cost of an equivalent local hire — including taxes, benefits, and overhead.
4
Replace anytime guarantee
Bad fit? We swap them out at no extra cost. No penalty. No back-and-forth.
How It Works
From discovery call to fully staffed in 48 hours.
We've stripped out the back-and-forth so you can get help fast — without sacrificing quality.
1
Discovery Call
30-minute call to understand your practice, the role you need filled, and your tools.
2
Custom Match
We hand-pick 2–3 pre-vetted VAs with the right healthcare experience for your needs.
3
Interview & Choose
Meet your top candidates, pick your favorite. We handle onboarding paperwork.
4
Launch & Scale
Your VA starts within 48 hours. Add more team members anytime as you grow.
Pricing
One flat rate. No hidden costs. Replace anytime.
Initial 3-month term, then month-to-month. No long-term lock-ins. No surprise fees.
Part-Time VA
For solo practitioners and growing clinics.
$1,199
/ month — 20 hrs/week
- Dedicated healthcare-trained VA
- HIPAA-trained, EHR-ready
- Replace anytime guarantee
Most Popular
Full-Time VA
For busy practices ready to fully offload back-office work.
$1,899
/ month — 40 hrs/week
- Everything in Part-Time
- Priority placement (under 48 hours)
- Dedicated account manager
- BAA available on request
Custom Plan
For multi-VA teams, flexible hours, or unique coverage needs.
Custom
Built around your practice
- Multiple VAs or split-role coverage
- Flexible hours (evenings, weekends, split shifts)
- Volume pricing for 2+ VAs
- Custom SLAs & reporting
Ready When You Are
Ready to see if Mediva is the right fit?
Free 30-minute discovery call. No pitch. No pressure.